Our approach to safer play

Gambling is entertainment and it involves risk. At Ricky casino, we promote safer play through practical tools and clear limits for Australia-based players. You can control spending, session time, and access to games at any point. Our policy focuses on protecting your wellbeing and offering local support. Play responsibly and use the tools that help you stay in control.

Safer play at Ricky Casino: set spend and time limits, control game access, and get local support in Australia.

Core principles for safer gambling

Gambling always carries the risk of financial loss. You can enjoy playing when you set limits and keep control of your decisions. Ricky casino provides useful tools to help you manage your betting behaviour responsibly.

Practical principles:

  • Treat gambling as entertainment, not income.
  • Set a budget you can afford to lose and stick to it.
  • Use account tools to set deposit, loss, wager, and time limits.
  • Turn on reality checks and review activity statements to learn your patterns.
  • Schedule regular breaks and days off from gambling.
  • Avoid betting when tired, stressed, or under the influence.
  • Keep gambling funds separate from bills and essentials.
  • Enable strong passwords and device locks to protect your account from minors; gambling is for 18+ only.
  • Use time-out or self-exclusion if control feels difficult.

Warning signs that need your attention

Problem betting can build over time. It is a serious condition that warrants prompt attention and support.

Key indicators:

  • Spending more than planned or needing larger bets to feel the same excitement.
  • Chasing losses instead of stopping.
  • Hiding gambling from family or friends.
  • Borrowing money or selling items to fund play.
  • Missing work, study, or social commitments due to gambling.
  • Feeling anxious, restless, or irritable when unable to gamble.
  • Gambling to escape stress, low mood, or other problems.
  • Repeated, unsuccessful attempts to cut back or stop.
  • Neglecting bills, rent, or essentials to keep playing.
  • Feeling guilt or shame after sessions but continuing to bet.

Practical steps to regain control

If gambling is affecting your life, decisive action helps. Ricky casino offers tools and tips so you can reduce harm and prevent addiction from developing.

Recommended actions:

  • Set limits before you start: deposit, loss, wager, and session time limits.
  • Activate reality checks and take a cool-off period (time-out) when needed.
  • Use self-exclusion to block access for a set period or longer.
  • Contact support to lower limits; increases may include a cooling-off period.
  • Remove saved cards, opt out of marketing, and reduce triggers.
  • Block gambling transactions through your bank or card controls when available.
  • Install website and app blocking software such as Gamban.
  • Keep gambling money separate from bills; never use credit for betting.
  • Plan non-gambling activities to fill free time and reduce urges.
  • Seek professional counselling early; combine it with our account tools for stronger support.

Independent help in Australia

Confidential, professional support is available 24/7 across Australia. These organisations provide counselling, information, and financial guidance.

Main services:

Contact support for responsible play

If you are worried about addiction or need help using our tools, contact our team. Ricky casino support can assist with limits, time-outs, and self-exclusion.

How to reach support in Australia:

  • 24/7 Live Chat in the Help Centre when logged in.
  • Email: [email protected]
  • In-account message: My Account > Messages.
  • Responsible gambling requests: Account > Responsible Gambling to set limits, take a cool-off period, or self-exclude.

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