By creating an account and using the services, you enter into a binding agreement on these terms, our privacy policy, responsible gambling rules, and any game or bonus conditions. Ongoing use means you accept updates to these terms. You should read the latest version regularly.

Eligibility and registration

• You must be at least 18 years of age and legally allowed to engage in betting or gaming in your location. Australian residents may access only those services permitted under the Interactive Gambling Act 2001 and relevant State or Territory laws.
• One account per person. Duplicate profiles, shared accounts, or third-party registrations are prohibited.
• You must provide accurate information during registration and keep it current.

Proper platform use

• Use the platform for personal, non-commercial entertainment only.
• Prohibited conduct includes fraud, misuse of bonuses, arbitrage through multiple accounts, bots or scripts, interference with systems, and attempts to manipulate any event outcome or odds.
• Location masking tools that conceal your true location are not permitted.

Content and intellectual property

• Site content, software, data, odds, and trademarks are protected by intellectual property laws. Limited personal use is granted. Copying, distributing, or reverse engineering is not allowed.

Changes to services and terms

• We may modify or suspend any service, market, game, or bonus, or update these terms to meet legal, regulatory, or operational needs. Material changes will be posted, and continued use indicates acceptance.

Liability limitations

• To the extent permitted by Australian law, we are not liable for indirect or consequential loss, loss of profits, or failures of telecommunications or third-party systems.
• Nothing excludes rights you have under the Australian Consumer Law that cannot be limited.

Account management

• We may suspend or close accounts for legal, regulatory, security, responsible gambling, or integrity reasons. Any balance will be handled according to these terms and applicable law.

Governing law and legality

• You are responsible for ensuring your use of the services is legal in your location. Ricky casino may restrict access where betting or gaming is not allowed.

Eligibility to place bets

• You may place a bet only after successful registration and any required identity checks. You must be located in a jurisdiction where betting is legal at the time of wagering. Some services may be unavailable to Australian residents due to legal restrictions.
• A bet is accepted when it appears in your bet history with a unique reference. If a technical issue prevents confirmation, the bet may not be accepted.

Bet acceptance

• Bets placed after the advertised start of an event are void, unless the market explicitly states it remains open in-play.
• Minimum stake, maximum stake, and any maximum payout per event or bet type are displayed in the betslip or market rules. Limits may vary by market, customer risk profile, and product.

Minimum and maximum amounts

• Minimum stake, maximum stake, and any maximum payout per event or bet type are displayed in the betslip or market rules. Limits may vary by market, customer risk profile, and product.

Odds and settlement

• Bets are settled using official results declared by the relevant governing body. Where settlement rules exist in a market or sport-specific page, those apply.
• If a result changes after the official declaration due to appeals, settlements generally stand based on the initial official announcement.
• Dead-heat rules apply where there are tied outcomes. Non-runners or void selections are settled according to the market rules.

Restrictions and controls

• We may refuse, limit, or cap any bet, suspend markets, adjust odds, or void markets to manage integrity risk or regulatory obligations.
• Account-level limits may apply to manage responsible gambling and legal risk.

Cancellations and palpable error

• Once accepted, a bet cannot be cancelled by you. We may void bets affected by obvious pricing error, technical malfunction, or material inaccuracy in market information.
• If an event is postponed or abandoned, settlement follows the market rules. If no rule applies, bets may be void if the event does not take place within a reasonable time frame.

Bonus bets and promotions

• Bonus bets and bonuses are subject to specific terms, including wagering requirements, expiry, and contribution rules. If used, the stake treatment and returns follow the relevant bonus conditions.

Funding your account

• Only use payment methods held in your own name. Third-party payments are not allowed.
• Available methods and any limits are shown in the cashier. Some methods may be unavailable in Australia due to local rules.
• We do not charge standard deposit fees, but your bank or provider may apply charges or currency conversion.

Withdrawals

• Withdrawals are paid to the original deposit method where possible, subject to network availability and legal constraints.
• We may require identity verification and source-of-funds checks before approving any withdrawal.
• Minimum and maximum withdrawal limits per transaction or per day are displayed in the cashier and may vary by method.

Processing times

• Internal review may take up to 72 hours. After approval, typical timeframes are: e-wallets 0-48 hours, cards and bank transfers 1-5 business days, subject to your bank.
• Delays may occur due to compliance checks, responsible gambling reviews, public holidays, or provider downtime.

Security, KYC, and AML

• You agree to provide valid identification, proof of address, and, where requested, evidence of source of funds or wealth. Failure to provide documents may result in cancellation or reversal of transactions.

Transaction restrictions and reversals

• We may block or reverse deposits suspected to be fraudulent or in breach of law, and may charge back funds to the originating instrument.
• You may request to cancel a pending withdrawal before processing. Once processed, cancellation is not possible.

Bonus funds

• Withdrawals from bonus winnings may be restricted until all wagering requirements are met. Game or bet contributions toward wagering can differ and are stated in bonus terms.

Commitment to safer betting and gaming

• Services are designed for adult entertainment. If gambling affects your wellbeing or finances, seek support and adjust your limits.

Player tools

• Deposit, loss, and wager limits: set daily, weekly, or monthly caps in your account.
• Time-outs: short breaks from your account for a selected period.
• Self-exclusion: longer blocks that prevent log-in and bets. Marketing will be stopped once we process the request.
• Reality checks: session reminders to help you track time and spend.
• Access to activity history: read statements of your account, bets, and transactions.

Australia resources and support

• Gambling Help Online: gamblinghelponline.org.au and 1800 858 858
• BetStop – the National Self-Exclusion Register for wagering: register where relevant at betstop.gov.au
• Lifeline: 13 11 14, Beyond Blue: 1300 22 4636, National Debt Helpline: 1800 007 007

Implementation

• Limit increases may have a cooling-off period. Reductions apply immediately.
• Self-exclusion is a serious step. If you self-exclude, pending bonuses are forfeited and bets that have not settled may be voided according to market rules.

Legal obligations

• We follow applicable AML and CTF laws and guidance, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 where it applies, and we may report to AUSTRAC or other competent authorities.

Know Your Customer and verification

• Before allowing withdrawals or certain transactions, we verify identity using reliable, independent sources. This can include government-issued photo ID, proof of address, and where necessary, source-of-funds or source-of-wealth evidence.
• Customers may be screened against sanctions and politically exposed person lists, including DFAT and other international lists.

Monitoring and controls

• Transactions are monitored for unusual patterns, structuring, use of third-party accounts, rapid movement of funds, or behaviour inconsistent with your profile.
• Use of VPNs or proxies to conceal location is prohibited and may trigger controls.

Consequences of breaches

• We may delay, block, or refuse transactions, freeze funds, suspend or close your account, and retain information required for legal reporting.
• Ricky casino may restrict services in high-risk jurisdictions and decline any activity that raises suspicion of money laundering or terrorism financing.

Data we collect

• Registration and account details: name, date of birth, contact details, residency, and preferences.
• Verification data: identity documents, proof of address, and where required, financial information for AML checks.
• Technical data: device identifiers, IP address, location data, browser information, and usage analytics.
• Transaction and gameplay data: deposits, withdrawals, bets, bonuses, and interaction records.
• Cookies and similar technologies: to remember preferences, secure your session, and measure performance.

How we use data

• To provide services, manage your account, price odds, settle bets, and administer bonuses.
• To meet legal obligations under AML-CTF and other regulations.
• To prevent fraud and protect platform integrity.
• To send service messages and, where consented, marketing that you can opt out of at any time.

Sharing and transfers

• We share data with service providers, payment processors, KYC vendors, analytics providers, and regulators or law enforcement when required by law.
• If data is transferred overseas, appropriate safeguards such as contractual protections are applied.

Your rights under the Privacy Act 1988 and APPs

• Access and correction: request access to personal information and ask us to correct inaccuracies.
• Deletion or restriction: request deletion where no legal obligation requires retention.
• Marketing choices: opt out of marketing communications at any time.
• Complaints: contact us first. You may also contact the OAIC if you are not satisfied.

Retention and security

• We keep data only as long as needed for the purposes stated or as required by law. See the Security section for protective measures.

Technical measures

• TLS encryption for data in transit and strong encryption for data at rest.
• Passwords hashed and salted, optional two-factor authentication, session timeouts, and device checks.
• Network segmentation, firewalls, anti-DDoS protections, and rate limiting.

Organisational controls

• Access to personal data is role-based and logged. Staff training covers privacy, AML, and incident response.
• Regular security testing, vulnerability management, and supplier due diligence.

Monitoring and incident response

• Continuous monitoring for suspicious logins, unusual account activity, or automated abuse.
• If a data breach is likely to cause serious harm, we will act under the Notifiable Data Breaches scheme, including notifying affected users and the OAIC where required.

Your responsibilities

• Keep your login details confidential, enable two-factor authentication, use a strong password, and log out after each session. Inform us promptly about any suspected unauthorised use of your account.